Access Statement Introduction We offer en-suite bed and breakfast facilities for up to 4 people within our home. Our guests are provided with a very high level of accommodation regarding quality and service as recognised by VisitBritain tourism receiving 4 star ratings and repeat awards. The following is a statement of what is available and what we offer our guests so that a judgement can be made as to our suitability for you. Should you have any specific questions please contact us and we will do our best to help. Pre-Arrival A frequent bus service (S3) to and from Oxford is available within a level 500 metre walking distance of us. Visitors arriving/leaving by public transport at Oxford Railway Station or Bus Station can board the bus at both of these locations. Alternatively taxis are normally available. Our website should provide you with sufficient information as to whether we offer the facilities and location you are seeking. You can contact us by email, phone or fax as shown on our website. Arrival & Car Parking Facilities There is a large free long stay (12 hrs) public car park within a few minutes level walk from us next to the police station which many of our guests use after dropping off their bags. Our garden entrance is accessed from a small private roadway.There is a 13cm kerb and two 15cm high steps up to the garden path then five level paces to the front door. Exterior lighting is provided. Main Entrance, Reception & Ticketing Area Once in our home the breakfast room is off of the reception hall. The staircase has 15 steps, a half landing, and hand rail leads to the first floor guest bedrooms. Registration is required on arrival and a call bell to summon assistance is provided in the reception hall. We can provide limited assistance to our guests but are unable to lift. Tourist information is readily available on both floors. Guests are shown to their rooms and facilities explained. Recommendations are offered on local restaurants and help with route planning with advance notice is available. Original Victorian fixtures and fittings remain and decorations/furnishings are in keeping with the house. Guests are issued with a front door and room key - we ask that all guests show consideration to each other particularly when entering the house at night. Public Areas - Hall, Stairs, Landing, Corridors etc Private areas which guests have no access to are clearly marked on the doors and we ask that our privacy is respected. The entrance hall has the original floor tiles that were laid during 1890 when the The Laurels was built. The guest breakfast room, stairs, landing and bedrooms are all carpeted. Guests may leave their shoes if wet/muddy on the hall floor at any time. Public Areas - Sitting room, lounges, lobbies etc Breakfast is served in the breakfast room which is off of the entrance hall. One large cherry wood table suitable for 4 guests at breakfast. Table chairs do not have arms but other chairs in the breakfast room do. Special dietry needs are catered for subject to reasonable notice. Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe Easy chairs for use are available in the breakfast room should you wish to browse tourist information literature. Laundry No laundry facilities are provided but limited ironing facilities may be available on request. Bedrooms & Sleeping Areas Both bedrooms are on the first floor with lockable doors. Hairdryer and hot drink facilities are provided. Televisions have remote controls. Welcome folders are provided and contain information on local attractions. Emergency Procedures mainly in case of fire are also within the folders and we ask that you read this important information for your own and others safety ASAP after settling into your room. Overhead and side lighting is provided. The double room has a king size double bed and the twin room has oversized single beds.The twin beds are not suitable to form a double and should therefore not be moved. Both shower cubicles have a step edge of 17cm in height. Both toilets are of standard height. Bathroom, Shower-room & WC [Ensuite or Shared] Both en-suite shower cubicles have a step edge of 17cm in height. Both toilets are of standard height. Attractions (Displays, exhibits, rides etc.) The World Heritage Site of Blenheim Palace and birth place of Sir Winston Churchill is within level walking distance and a few minutes away by car. Opening and closing times can be seen on their website. Grounds and Gardens A sitting area (table and chairs) is provided for guests in the front/side garden. Additional Information You are welcome to store any medications or special dietry foods in our fridge provided their containers are secure and clearly marked with your name. No internet or fax facilities are offered. We do not offer the use of our telephone for incoming or out going calls other than for those of an emergency/urgent nature. We ask that you do not bring food for consumption into the bedrooms. For health,comfort and safety reasons guests are not permitted to smoke anywhere in the house. We accept credit and debit card (sorry not Amex/Diners) payments. If no `Pin` number is used (ie a signature being required) your passport or driving licence signature will need to be seen to verify the transaction. We are Payment Card Industry Data Security Standard (PCI DSS) approved. Address The Laurels 40 Hensington Road Woodstock Oxfordshire OX20 1JL England Telephone: 01993 812583 Fax: 01993 810041 Email: stay@laurelsguesthouse.co.uk or laurelsfirst@aol.com Website: www.laurelsguesthouse.co.uk Local public transport numbers Stagecoach Bus Customer Services Tel: 01865 772250 (Route number Oxford/Woodstock S3) Email: oxford.inquiries@stagecoachbus.co.uk Also Oxford to London every 10 minutes 24 hrs a day - www.oxfordtube.com Rail Inquiries: 01709 768621 Local accessible taxi numbers: A2B Taxi Services (within 150 metres of us) Tel: 07767685257 Fax: 01993 811658 Email: barry@A2B-taxiservices.co.uk Web: www.A2B-taxiservices.co.uk Future Plans Annual decorating schedule Contact Telephone and Email Address We welcome your feedback to help us continually improve if you have any comments please phone 01993 812583 or email stay@laurelsguesthouse.co.uk Created: 7 February 2009